Technology Helpdesk for Families

Technology Helpdesk for Families

The technology department is setting up a temporary call in helpdesk for families. 

Parents who need technical support with their child's FCPS account or Chromebook can call our temporary Student Tech Support number, 381-4410.

Support is available Monday - Friday from 8AM to 8PM

 

Chromebook Issues

For any issues with your student's Chromebook, in regards to it not functioning please complete a technology support ticket at: 
Ms. Rosen will then reach out to the student via email to let them know next steps.  
 

Accessing Canvas, Email, etc.

As a reminder students can access Canvas, email, etc. from any web-based device.  They do not have to do this from a Chromebook.
 
If you have any questions please contact ashley.rosen@fayette.kyschools.us