Help with Technology

  • Tech Support

    The district offers technical assistance with FCPS email accounts and Chromebooks. The Student Tech Support line, (859) 381-4410, is open from 8 a.m. to 4:30 p.m. weekdays.

    Technology Checklist

    Scholars should familiarize themselves with the technology platforms and operations that we use as a 1:1 school.  On the left side of the document, look for the issue or problem with their device or platform. The lefthand column provides the solution with video instructions or a document listing instructions. There are helpful videos and instructions for scholars to learn more about how to access our technology and organize their school work.

    Scholar Technology Checklist in document form

  • Tech at CGWA Parent Workshop Archives

    Tech at CGWA Parent Workshop #1: Communication Tools (September)
    Parents and Families:
    If you haven't signed up yet for the Canvas and IC parent portals, please join us for one of our Tech at CGWA Parent Workshops this week.  Mrs. McGrath, our school technology coordinator, will be available on the following days and times on Zoom to answer any questions and help you become more acclimated with our technology platforms. 
    Recorded session: September Workshop Video   Presentation: presentation slides.  Aquí está la presentación en español.
    Tech at CGWA Parent Workshop #2: Assessments (October)
    Parents and Families:
    We will have our second TECH Doing our P.A.R.T. Parent Workshops this week - the topic will be grades! With progress reporting happening this week for middle and high school scholars, pop in Wednesday, October 7th or Thursday October 8th from noon - 1:00 pm or 7:00 - 8:00 pm to discuss Infinite Campus and our new grading policy. We will try to answer any questions you may have.


    Infinite Campus - for grades and school messages PARENTS ONLY

    Visit the district's IC Parent Portal support site where you can: 

    • Request an activation key to create a Parent Portal account;
    • Reset your password or retrieve your username.
    • Ask for extra assistance.

    Canvas LMS - for Assignments and Assessment Calendars, and Class Content

    Canvas Student Guide: See how students log in, access and submit assignments, and receive feedback from teachers.

    Canvas Parent Guide: How to install and use the Canvas Parent App to track assignments on your mobile device. See video for more information.


    eOS - NEW!  Our Employability scoring system for behavior and Well principles

    Go to to sign up as a parent, then to check your scholar's emploayablity score.

  • AUP and CGWA Chromebook Pledge

    Scholars new to Fayette County Public Schools will need to fill out an Acceptable Use Policy to be signed by them and their parents/guardians. This gives scholars full access to educational sites on their chromebook.  If the AUP is violated in any way, scholars will lose that privilege. The AUP can be found on the district's website at 

    Scholars are also asked to turn in a Chromebook Pledge.  A sample of that pledge can be viewed below.  Scholars will be given a copy of the pledge at the beginning of each school year. 

    Chromebook Pledge